This week I contributed, along with ten of my coach peers, to an article on Forbes.com about building trust with your clients.
Every interaction we have, and every time we miss the opportunity to interact, we are either building trust with somone or losing their trust.
To build trust: Show up. Listen. Tell the truth. Match your actions and words. Be consistent.
To lose trust: Be absent without reason. Be self-absorbed. Lie. Be inconsistent in your behavior.
Once trust is lost it’s hard but not impossible to rebuild.
Who are you building trust with today?